I asked to get my suspensions looked at and annoyingly repeatedly asked if it was free of charge being that i didn't have money for a diagnosis because i may not even be able to afford to fix the problem immediately. They were very helpful, honest, and looked at it for me for no cost. And as if their amount of understanding and kindness with a customer repeatedly asking for something free wasn't enough, someone even took it upon themselves to click my broken bumper in place which they did not have to do. I could care less to look for a cheaper quote or a closer place out there, because THIS, THIS place right here is a place i want to give my business!! Best experience with a mechanic shop ever. I’ll be going here to pay for any repairs, parts, oil changes, or anything else they offer thats needed for my vehicle in the future.
Thank you so much for your trust and your business Candy!! Also thank you for taking the time out of your busy day to leave us this wonderful review!! Thanks again we truly appreciate it!!
- Big Rapids Pennzoil & Repair Center