Big Rapids Auto Repair

Zach is the service manager and he is super fair. I liked knowing what it was going to cost and there we're No surprise charges, only what you ask for. The team of service professionals cared and did a great job.

I Love this place and the owner Zac is an amazing person. Communication is on point, even though a situation might get wrapped up in different perspectives, Zac is open to listening with facts, not emotions. Pennzoil and Zac’s Auto still has my confidence in quality for the customer.

Amazing service. They go above and beyond here. Very polite and know what they are doing.

Great place with great staff. Quick and efficient!

We had a new air conditioner put in our truck last year. It quit this summer and was replaced free of charge. These folks are fast, competent, and fair. I will take my vehicles to them for anything that is needed.

Zac and his team do an amazing job fixing anything that needs to be done, i take all my vehicles here always have and always will, i look forward to continuing my servises with your business, they are very understanding and very helpful!

In town for a hockey tournament when the alternator went out on my VW Jetta. It was a Saturday and no other auto shops in town were open to do repairs. Thank goodness cause these guys had me in, repaired and on to the next hockey game in an hour!! Outstanding service, thank you!