Big Rapids Auto Repair

Pennzoil Logo
Mon - Fri: 8:00 AM - 6:00 PM
Sat: 8:00 AM - 2:00 PM
5

Every time I take my vehicle into the Pennzoil in Big Rapids, they always take good care of me and let me know of any other kind of problems that are going on with my vehicle. The staff is very professional and extremely friendly. Thanks to all of them.

5

I appreciated that the service was quick without efficacy being compromised. Staff was professional and friendly. Super job! Thank you to the staff. I will be back.

5

Best automotive shop ever!I was on my way to Texas and had a deadline on getting there when the front end of my vehicle went out ! This automotive shop got a very hard long job done in record time by working overtime ! They decreased my stress level by constantly reassuring me they would get it fixed ! Thankful and grateful for Angels on earth !!!

5

I've been going here for oil changes and repairs since I moved to the area 3 years ago and I love their service! Fast, friendly, and definitely don't talk down to me (I get that being a girl from other places). They are a little pricier than other places (usually walking out with a bill between $40-$50) but totally worth it! I was there today and was offered a free tire rotation but because I didn't NEED it now, they gave me a certificate for one later when I do need it! I also asked for an estimate on replacing my throttle position sensor and the (I think owner) asked why I thought it was that and I explained why and didn't talk down to me or question my knowledge of cars! I love that! I'm never afraid of being ripped off by going in alone. They have also replaced headlights and air filters free of charge (I had the replacement parts with me). They are the absolute best!!

5

Great website, very informational

5

Good job Wells!

5

Very convenient. I walked in and could be helped right away. The employees were friendly and sociable as well.

5

Great service

5

Very curious staff friend as always

5

Text me when its time for an oil change, annual services like radiator flushes etc.